# Refund Policy
At Jyotish Dial, we strive to provide accurate and reliable astrology services. However, we understand that sometimes our services may not meet your expectations. This Refund Policy outlines the circumstances under which we will provide refunds.
Eligibility for Refunds You are eligible for a refund if:
1. Incorrect Birth Chart Information: If we provide a birth chart with incorrect information due to our error, we will refund the full amount paid for the service.
2. Undelivered Services: If we fail to deliver a paid service, we will refund the full amount paid for that service.
3. Dissatisfaction with Report Quality: If you are not satisfied with the quality of our astrological reports, we will provide a partial refund (up to 30% of the service fee).
Refund Process
To request a refund, please follow these steps:
1. Contact our customer support team at support@jyotishdial.com within 10 days of purchasing the service.
2. Provide a detailed explanation of the reason for the refund request.
3. Our team will review your request and respond within 5-7 business days.
Refund Timeline
Refunds will be processed within 10-15 business days after approval.
Refund Methods
Refunds will be issued through the original payment method.
Exceptions The following services are non-refundable:
1. Free Services:Services provided free of charge are not eligible for refunds.
2. Customized Services: Services tailored to individual specifications may not be eligible for refunds.
3. Services with Variable Results: Services that provide variable results, such as astrological forecasts, are not eligible for refunds.
Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at:
Jyotish Dial
contact@jyotishdial.com
Downtown, Palava City Phase-2, Dombivli, Maharashtra, 421204
+91-9120381111
Remember to customize this sample policy to fit your specific website and services, and to consult with a legal professional to ensure compliance with applicable laws and regulations.